[cisco-voip] UCCX Reporting on Trigger Called

[Adam Blomfield]

Thanks James. The Application Summary report showed what the manager needed.

On Monday, July 12, 2010, James Buchanan <jbuchanan at ctiusa.com> wrote:
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> Application Analysis would be the closest, or by taking one of
> the other reports and reporting based on called number.
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> James Buchanan |
> Senior Network Engineer | South Region |
> Presidio Networked Solutions
> 12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com
> D: 615-866-5729 | F:
> 615-866-5781 | www.presidio.com <http://www.presidio.com>
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> CCIE #25863, Voice
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> From:
> cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On
> Behalf Of Adam Blomfield
> Sent: Monday, July 12, 2010 1:42 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] UCCX Reporting on Trigger Called
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> Is there an easy way to report on a CSQ and break it out by
> what trigger was called? I can't seem to find any canned report in Historical
> Reporting that would allow you to do this. I need three different groups to
> call to the same CSQ (to allow for prioritization), but still need the group
> supervisor to be able to easily report on how many calls each number is
> receiving.
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> Thanks,
> Adam
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