[cisco-voip] ask about call redirect?

[Arnold Lesar]

dear all,

i just try with call consult transfer, but the output number is random trigger 
number?
and the second is after "timeout" the IVR said "you have enterd an invalid phone 
number" and then it will back to my main menu.

did you have any solution for this problem?

i'm still confuse with IVR, 
i just read from cisco about IVR scripting but it still doesn't help much.

 thanks for your help



Regards,


Arnold Samuel Lesar


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Note: This message was created by ARNOLD SAMUEL LESAR.
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PT. PELITA RELIANCE INTERNATIONAL
Eka Hospital BSD City, Tangerang 
Address : CBD Lot IX, BSD City, Tangerang 
Phone : (+62-21) 256 555 55 
Fax : (+62-21) 256 555 44 
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________________________________
From: Anthony Holloway <avholloway+cisco-voip at gmail.com>
To: Arnold Lesar <arnoldlesar at yahoo.co.uk>
Cc: VoIPgroup <cisco-voip at puck.nether.net>
Sent: Fri, 9 July, 2010 22:02:28
Subject: Re: [cisco-voip] ask about call redirect?

The call redirect step is working as designed.  The success branch simply means 
the transfer happened without error, not that someone actually answered the 
call.

You could replace the call redirect step with the call consult transfer step, 
which gives you the option to specify a timeout.  If the call is not answered 
within the timeout period, you will be able to handle the call accordingly.

Anthony Holloway



On Fri, Jul 9, 2010 at 2:26 AM, Arnold Lesar <arnoldlesar at yahoo.co.uk> wrote:

dear all,
>
>i wanna ask about call redirect,
>
>when a caller successed and no one answer the phone, it's just cut of without 
>any information.
>
>i just configure the unsuccessful and invalid step but the prompt didn't play, 
>and only busy prompt success.
>
>just like aa.aef script sample.
>
>is there anything that i've to configure in call manager?
>
>i give you a picture of my call redirect script.
>
>
>
> GBU
>
>
>Regards,
>
>
>Arnold Samuel Lesar
>
>
>------------------------------------------------------
>Note: This message was created by ARNOLD SAMUEL  LESAR.
>------------------------------------------------------
>
>
>--------------------------------------------------------------------------
>--------------------------------------------------------------------------
>PT. PELITA RELIANCE INTERNATIONAL
>Eka Hospital BSD City, Tangerang 
>Address : CBD Lot IX, BSD City, Tangerang 
>Phone : (+62-21) 256 555 55 
>Fax : (+62-21) 256 555 44 
>--------------------------------------------------------------------------
>--------------------------------------------------------------------------
>
>
>
>_______________________________________________
>cisco-voip mailing list
>cisco-voip at puck.nether.net
>https://puck.nether.net/mailman/listinfo/cisco-voip
>
>



      
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