[cisco-voip] ask about call redirect?

[Anthony Holloway]

The call redirect step is working as designed.  The success branch simply
means the transfer happened without error, not that someone actually
answered the call.

You could replace the call redirect step with the call consult transfer
step, which gives you the option to specify a timeout.  If the call is not
answered within the timeout period, you will be able to handle the call
accordingly.

Anthony Holloway


On Fri, Jul 9, 2010 at 2:26 AM, Arnold Lesar <arnoldlesar at yahoo.co.uk>wrote:

> dear all,
>
> i wanna ask about call redirect,
>
> when a caller successed and no one answer the phone, it's just cut of
> without any information.
>
> i just configure the unsuccessful and invalid step but the prompt didn't
> play, and only busy prompt success.
>
> just like aa.aef script sample.
>
> is there anything that i've to configure in call manager?
>
> i give you a picture of my call redirect script.
>
>
>
> GBU
>
> Regards,
>
>
> Arnold Samuel Lesar
>
>
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> Note: This message was created by ARNOLD SAMUEL LESAR.
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