[cisco-voip] Missing CDR data

[Lelio Fulgenzi]

That, and you might want to check off "zero length" CDRs as well. We find that very useful in troubleshooting. 

It adds quite a bit of data, but it's worth it. Being able to troubleshoot with historical data. 



--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message ----- 
From: "Ahmed Elnagar" <ahmed_elnagar at rayacorp.com> 
To: "Jason Fuermann" <JBF005 at shsu.edu> 
Cc: "cisco-voip" <cisco-voip at puck.nether.net> 
Sent: Monday, July 19, 2010 4:30:06 PM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] Missing CDR data 

although very trivial but a lot of times it is been forgotten :) 
Make sure that CDR enabled flag is enabled on all call processing servers "it is not a cluster wide parameter" 

Best Regards; 
Ahmed Elnagar 
Senior Network PS Engineer 
Mob: +2019-0016211 
CCIE#24697 (Voice) 


-----Original Message----- 
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Fuermann, Jason 
Sent: Monday, July 19, 2010 6:30 PM 
To: cisco-voip 
Subject: [cisco-voip] Missing CDR data 

CM 7.0.2 
Is anybody aware of a CDR bug where UCM fails to generate CDR data for calls? I found CSCsk76737, but I wasn't logging at the info or debug level for the scheduler, so I check if that's the problem. Anything else anybody knows of? 

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