[cisco-voip] Missing CDR data
Ted Nugent
tednugent73 at gmail.com
Mon Jul 19 16:55:30 EDT 2010
Setting the "zero length" flag was the only way i was able to track 911
hangups on CUCM 7.13 a months back.
On Mon, Jul 19, 2010 at 4:27 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> That, and you might want to check off "zero length" CDRs as well. We find
> that very useful in troubleshooting.
>
> It adds quite a bit of data, but it's worth it. Being able to troubleshoot
> with historical data.
>
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
> - LFJ (with apologies to Mr. Popeil)
>
>
>
> ----- Original Message -----
> From: "Ahmed Elnagar" <ahmed_elnagar at rayacorp.com>
> To: "Jason Fuermann" <JBF005 at shsu.edu>
> Cc: "cisco-voip" <cisco-voip at puck.nether.net>
> Sent: Monday, July 19, 2010 4:30:06 PM GMT -05:00 US/Canada Eastern
> Subject: Re: [cisco-voip] Missing CDR data
>
> although very trivial but a lot of times it is been forgotten :)
> Make sure that CDR enabled flag is enabled on all call processing servers
> "it is not a cluster wide parameter"
>
> Best Regards;
> Ahmed Elnagar
> Senior Network PS Engineer
> Mob: +2019-0016211
> CCIE#24697 (Voice)
>
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] On Behalf Of Fuermann, Jason
> Sent: Monday, July 19, 2010 6:30 PM
> To: cisco-voip
> Subject: [cisco-voip] Missing CDR data
>
> CM 7.0.2
> Is anybody aware of a CDR bug where UCM fails to generate CDR data for
> calls? I found CSCsk76737, but I wasn't logging at the info or debug level
> for the scheduler, so I check if that's the problem. Anything else anybody
> knows of?
>
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