[cisco-voip] 911 issue

[lelio at uoguelph.ca]

Yeah, they usually want you to sign a waiver saying they're not  
responsible for any misdirections because of incorrect masks. Some may  
also require you to subscribe to PSALI service.



…
Don't look at me, my iPod maid that spilling mistake.

On 2010-07-19, at 9:09 PM, Eric Brander <mailinglists at rednarb.com>  
wrote:

> On Mon, Jul 19, 2010 at 6:11 PM,  <lelio at uoguelph.ca> wrote:
>> I think you are on the right track, route pattern, route group, etc.
>> Do you have external masks on each extension and check use calling  
>> mask on
>> each pattern? Or do you put the mask in the route pattern itself?
>> You might want to also check with your service provider. Some will  
>> override
>> whatever you put on a 911 call with your billing number unless you  
>> have made
>> alternate arrangements.
>> Some things to look at.
>>
>> …
>
> I'm not sure if it's related but our 911 never takes the CLID that we
> present. It always uses the billing telephone number for our account,
> which we didn't actually use as a working telephone number so when
> someone screwed up and dialed 911 by mistake, the police would call
> back and get a fast-busy - and then of course have to send a deputy to
> investigate.
>
> HTH,
>
> Eric N. Brander
>
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