[cisco-voip] Issues with Peer Firmware Update, anyone?

Tue Jul 27 15:08:45 EDT 2010

Yep, investigation in progress.  Monitor the bug in Bug Toolkit for updates.

/Wes

On Tuesday, July 20, 2010 2:18:42 PM, STEVEN CASPER <SCASPER at mtb.com> wrote:
> So I wonder if we should avoid implementing this feature, hard to tell 
> if this was a one off problem or something that could result in a 
> resume altering event.
>  
> The fact that it has a Severity 2 status gives me pause also, can I 
> assume this is being actively investigated?
>  
> Steve
>
> >>> Wes Sisk <wsisk at cisco.com> 7/16/2010 10:58 AM >>>
> Looks like the RNE needs some TLC, look for an update in 24 hours. 
> These happened from phones using Peer Firmware Sharing (PFS).  Had to 
> touch each phone to get it back online.
>
> CSCtg96408    Phone 7911 can't boot up after new images are upgraded
>
> <B>Symptom:</B>
> After upgrade the phone only shows a blank screen upon bootup.
>
> <B>Conditions:</B>
> Upgrading phone firmware and using Peer Firmware Sharing (PFS). In one instance this was an upgrade from 8.4.2 to 8.5.3
>
> After the phone upgraded the firmware to 8.4.1 and restarted automatically. The symptom is as the following description.
>
> The phone has no display and the console information stop in "NOT 15:43:26.300853 CDP-D: port 0 link is down, send SIGCONT " when connected to power adapter and POE cable. Customer firmware version used SCCP11.8-4-4S.
>
> <B>Workaround:</B>
> Initiate a factory reset of the phone, as described here:
> http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cuipph/7906g_7911g/7_1/english/administration/guide/11troub.html#wp1087544
>
>   
>
> /Wes
>
> On Friday, July 16, 2010 10:45:06 AM, Jason Aarons (US) 
> <jason.aarons at us.didata.com> wrote:
>>
>> Your BugTool Kit must show something other than mine for CSCtg96408, 
>> no indication that bug has anything to do with Peer Firmware Sharing J
>>
>> *From:* Wes Sisk [mailto:wsisk at cisco.com]
>> *Sent:* Friday, July 16, 2010 10:34 AM
>> *To:* Jason Aarons (US)
>> *Cc:* ariel.roza at la.logicalis.com; ahmed_elnagar at rayacorp.com; 
>> scasper at mtb.com; cisco-voip at puck.nether.net
>> *Subject:* Re: [cisco-voip] Issues with Peer Firmware Update, anyone?
>>
>> CSCtg96408 showed up on Cisco Unifed Endpoints Hot Issues recently.  
>> That issue is still under investigation but it is something to be 
>> aware of.
>>
>> /Wes
>>
>> On Thursday, July 15, 2010 7:05:08 PM, Jason Aarons (US) 
>> <jason.aarons at us.didata.com> <mailto:jason.aarons at us.didata.com> wrote:
>>
>> I haven't seen any issues with it, I make it the default.  No traffic 
>> on puck about it not working. Just wish out of box the phones peered 
>> versus crossing WAN at 512 bytes max size and acking every packet (tftp)
>>
>> Sent from my HTC EVO 4G, pardon the typos.
>>
>> ----- Reply message -----
>> From: "STEVEN CASPER" <SCASPER at mtb.com> <mailto:SCASPER at mtb.com>
>> Date: Thu, Jul 15, 2010 6:44 pm
>> Subject: [cisco-voip] Issues with Peer Firmware Update, anyone?
>> To: "Elnagar, Ahmed" <ahmed_elnagar at rayacorp.com> 
>> <mailto:ahmed_elnagar at rayacorp.com>, "ROZA, Ariel" 
>> <Ariel.ROZA at LA.LOGICALIS.COM> <mailto:Ariel.ROZA at LA.LOGICALIS.COM>
>> Cc: "cisco-voip at puck.nether.net" <mailto:cisco-voip at puck.nether.net> 
>> <cisco-voip at puck.nether.net> <mailto:cisco-voip at puck.nether.net>
>>
>> What kind of problems?? Please be specific, I just googled "cisco 
>> telephone peer firmware update problems" and did not see anything of 
>> note.
>>
>> I am planning on implementing this on my 7.1.5 cluster to hopefully 
>> speed up firmware updates. I tested this option in our lab using a 
>> test bed of 15 telephones and it resulted in a significant reduction 
>> in bandwidth utilized and time required to upgrade and down grade 
>> 7962 telephones. I experienced no issues in my testing.
>>
>> Steve
>>
>> >>> Ahmed Elnagar <ahmed_elnagar at rayacorp.com> 
>> <mailto:ahmed_elnagar at rayacorp.com> 7/15/2010 5:19 PM >>>
>>
>> Google it you will find a lot of people facing problems with it...if 
>> the number of phones is not a big issue let it upgrade one by one 
>> from CUCM...otherwise go for peer method as it may have been enhanced 
>> in new codes.
>>
>>  Best Regards;
>>
>>   Ahmed Elnagar
>>
>>   Senior Network PS Engineer
>>
>>   Mob: +2019-0016211
>>
>>   CCIE#24697 (Voice)
>>
>>  ccie_voice_large.gif
>>
>> *From:* cisco-voip-bounces at puck.nether.net 
>> <mailto:cisco-voip-bounces at puck.nether.net> 
>> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of *ROZA, Ariel
>> *Sent:* Tuesday, July 13, 2010 12:19 AM
>> *To:* cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
>> *Subject:* [cisco-voip] Issues with Peer Firmware Update, anyone?
>>
>> Hi, guys!
>>
>>   Did anyone have any bad experiences using the Peer Firmware Update 
>> feature? I am planning to upgrade a 6.1(3) cluster to 6.1(5)
>>
>> Regards,
>>
>>
>> 	
>>
>> *ARIEL ROZA*
>> *Advanced Engineering*
>>
>>
>> 	
>>
>> *LOGICALIS*
>> Perú 327 1er Piso - C.A.B.A. - Argentina - C1067AAG
>> Tel/Fax: +54 (11) 4344-0300
>> _ariel.roza at la.logicalis.com <mailto:ariel.roza at la.logicalis.com>_
>> _www.la.logicalis.com <http://www.la.logicalis.com>__
>> __www.logicalisnow.com <http://www.logicalisnow.com>_
>>
>>
>> 	
>>
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