[cisco-voip] Many phones resetting spontaneously -- Traces?

[David Holman]

Usually when I've seen this before, there was an associated network loss of
connectivity somewhere between the phones and CUCM (routing, switching, WAN,
etc).

Did you have other phones registered to another CUCM nearby that were
unaffected?

On Thu, Jun 10, 2010 at 7:17 PM, Dave Wolgast <dwolgas1 at rochester.rr.com>wrote:

> CUCM 6.1(4)
> 7940/42/60/62 running 8.5(3)
>
> I got a report late this afternoon that a fair number of calls were dropped
> when phones reset spontaneously.  All phones were registered to a single
> subscriber.  I am trying to narrow down the cause of the event.
> Unfortunately, nobody thought to record an accurate time when the event
> occurred.  Thus, I have to dig through the traces (I don't see unregisters
> in the Application logs).
>
> What does an unregister look like in traces, or what else could I search on
> that might identify the moment when this occurred?
>
> If there is any additional info I can provide that would help, please let
> me know.
>
> --
> Dave Wolgast
> Livonia, NY
>
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