[cisco-voip] Upgrading from CallManager 4.1 to 7x the ACDeviceAuthenticationUser

[Go0se]

Gets me every time too. My other common oversight during an upgrade is DHCP.
It almost always is running on the old cluster and I have to rebuild it on a
router, etc.

 

Thanks,

 

Go0se

 

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http://atc.go0se.com <http://atc.go0se.com/> 

 

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From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (US)
Sent: Saturday, June 26, 2010 11:44 AM
To: cisco-voip (cisco-voip at puck.nether.net)
Subject: [cisco-voip] Upgrading from CallManager 4.1 to 7x the
ACDeviceAuthenticationUser

 

It seems like a common problem that customers upgrading from 4.1 with
Attendant Console have to go in a manually and create the Application User
ACDeviceAuthenticationUser and associate devices to it just to get TCD to
work.

 

Is there a reason DMA or CallManager installation doesn't create this user
and setup Cisco CallManager Attendant Console Server Service to just work
for a upgrade? If this a PERS/BUG in DMA?  

 

Also did I miss creating the user ACDeviceAuthenticationUser  in the
CallManager 4x to 7x Upgrade Documentation for post install, I didn't find
any warning about this, but had it bite me on 3 upgrades (somehow I keep
forgetting about it<grin>)!

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