[cisco-voip] Viewmail doesn't display media master control bar

[Maciej Karpinski]

Hi

Do you open the message containing the .wav file or do you look at it in 
the prewiev pane? I have to open the email to see the master control bar.

/Maciej

On Thu, 4 Mar 2010, Brian Schultz wrote:

> We're using Unity Connection 7.1.3ES11.21900-11 and the 7.1(3) Viewmail application.  IMAP works fine to the Outlook
> 2007 client for voice messages.  I've installed Viewmail on two different machines, one XP and one Vista.  On both
> machines, the media master control bar never shows up when you double click a new voicemail message (it only shows the
> .wav attachment).  In the Viewmail Options in Outlook, the correct IMAP profile is selected. 
>  
> Anybody run into this before?  I feel like I'm overlooking something simple...
>  
> Thanks,
> Brian
> 
>