[cisco-voip] cisco 6961 Audio Stream problem from CUE
Anthony Kouloglou
akoul at dataways.gr
Wed Mar 10 10:39:42 EST 2010
> Hi,
> in a fresh new 7.1.3 CUCM that is integrated with CUE 7.0.5 i have 2
> very strange things:
> 1.
> 7941 and 3911 can hear the PromtManagement with no problem but 6961
> (just upgraded to latest firmware) is missing some words!! I can see a
> lot of discarded packets on the phone!
> All phones are on the same switch as long as the voicegateway and
> the CUCM!
> Also, 7941 has no problem talking with 7941 and no packets are
> discarded I have read about comfort noise packets discarded but is
> this the case?
>
> 2.
> from whatever phone i call Prompt Manager to record prompts, prompts
> are not saved and instead, blank prompts are saved at the CUE gui!!
>
> Thanks
> Anthony
>
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