[cisco-voip] Extension Issue

Joel Perez tman701 at gmail.com
Thu Mar 11 08:06:29 EST 2010


Just out of curiosity, is the inbound call to 07580226901 hitting your GW?
Are you sure that number falls in a range assigned to you?
I didnt see the files you attached so if those contained your GW debugs then
I apologize.

Joel P

On Thu, Mar 11, 2010 at 2:10 AM, <robin.jose1 at wipro.com> wrote:

>  Called Party Number:- 6901
>
> Calling Party Number:- 9909944753
>
> *Warm Regards*
>
> *Robin Jose Narlely
> *Customer Service Engineer
> Expert Connect
>
> *Wipro Infotech*
> Enterprise Services
> Plot No:146-147 | Metagalli Industrial Area |Metagalli | Mysooru- 570016
> Voice: +91-821-2417969 Ext 5429 | Mobile: +91-9663381809 |Email:
> robin.jose1 at wipro.com
>  ------------------------------
>
> *From:* Robin Jose (WI01 - Enterprise Services)
> *Sent:* Thursday, March 11, 2010 12:23 PM
>
> *To:* 'Scott Voll'
> *Cc:* 'cisco-voip at puck.nether.net'
> *Subject:* RE: [cisco-voip] Extension Issue
>
>
>
> Hi Scott
>
>
>
> Party=41302624 DevId=(0,0,0) dn=:tn=0npi=1nd=6901pi=0si1 matchDialPartition=6cee09cc-4e27-ff1d-fbec-30b659d2b214
> matchDialPattern=
> matchInterceptPartition=6cee09cc-4e27-ff1d-fbec-30b659d2b214
> matchInterceptPattern=6901 ignoreIntercept = 0 MLPP Enable=F
> isCallerExternal=T PL=5
>
> PLDmn=0 cgpn=:tn=2npi=1nd=9909944753pi=0si3
> matchIntPatternCss=6901:6cee09cc-4e27-ff1d-fbec-30b659d2b214
> preXCdpn=:tn=0npi=0nd=6901pi=0si0
>
> 043354061|
>
>
>
> lPart= lPatt= lModNum=tn=2npi=1nd=9909944753pi=1si3 lName=locale: 1 Name:
> UnicodeName:  pi: 0 cName=locale: 1 Name:  UnicodeName:  pi: 0
>
> cn:tn=0npi=0nd=6901pi=1si0 cVMbox=
> lCnPart=6cee09cc-4e27-ff1d-fbec-30b659d2b214
> lCnPatt=6cee09cc-4e27-ff1d-fbec-30b659d2b214 rn:tn=0npi=0nd=6901pi=0si0
>
> lLRPart=6cee09cc-4e27-ff1d-fbec-30b659d2b214
> lLRPatt=6cee09cc-4e27-ff1d-fbec-30b659d2b214
> lOCdpnPart=6cee09cc-4e27-ff1d-fbec-30b659d2b214
>
>
>
> In the above SDL traces can anyone confirm whether the matchDialPartition=6cee09cc-4e27-ff1d-fbec-30b659d2b214
> matchDialPattern=
> matchInterceptPartition=6cee09cc-4e27-ff1d-fbec-30b659d2b214
> matchInterceptPattern=6901
>
>
>
> Is the correct sequence for the call maturing or is there any guide to
> correctly interept these traces
>
>
>
>
>
> *Warm Regards*
>
> *Robin Jose Narlely
> *Customer Service Engineer
> Expert Connect
>
> *Wipro Infotech*
> Enterprise Services
> Plot No:146-147 | Metagalli Industrial Area |Metagalli | Mysooru- 570016
> Voice: +91-821-2417969 Ext 5429 | Mobile: +91-9663381809 |Email:
> robin.jose1 at wipro.com
>  ------------------------------
>
> *From:* Robin Jose (WI01 - Enterprise Services)
> *Sent:* Thursday, March 11, 2010 10:59 AM
> *To:* 'Scott Voll'
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* RE: [cisco-voip] Extension Issue
>
>
>
> Hi Scott
>
>
>
> The CSS in the GW is selected correctly and the Codec is also correct.
> Still the call is not landing on 6901. But if we changed only the extension
> to some other extension like 6913 the call properly lands to it. The issue
> is the call is not landing to that particular extension i.e. 6901.
>
>
>
> *Warm Regards*
>
> *Robin Jose Narlely
> *Customer Service Engineer
> Expert Connect
>
> *Wipro Infotech*
> Enterprise Services
> Plot No:146-147 | Metagalli Industrial Area |Metagalli | Mysooru- 570016
> Voice: +91-821-2417969 Ext 5429 | Mobile: +91-9663381809 |Email:
> robin.jose1 at wipro.com
>  ------------------------------
>
> *From:* Scott Voll [mailto:svoll.voip at gmail.com]
> *Sent:* Wednesday, March 10, 2010 9:15 PM
> *To:* Robin Jose (WI01 - Enterprise Services)
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Extension Issue
>
>
>
> Check your CSS on the GW to see if it has access to the phone.  Check
> Codecs too.
>
>
>
> Scott
>
> On Tue, Mar 9, 2010 at 9:39 PM, <robin.jose1 at wipro.com> wrote:
>
> Hi Greetings
>
>  We are facing an issue in our organization. We have connected two ip
> phones with extensions 6901 and 6902. Extension to extension call is
> happening. When we call from a mobile or landline the call is landing on
> 6902 without any issues. In the similar way if we call the call is not
> landing on 6901. If we recreate the extension from 6901 to any other extension
> the call from pstn gets landed on it. we are able to make calls from 6901
> across the pstn. I have attached the logs taken when the incoming call is
> made. 9663381809 is the number from which call is made. 07580226901 is the
> number which the call lands. We searched for duplicate entries but did not
> find any.
>
>  Please look into this issue and provide a workaround on this.
>
> <<Numplan22.csv>> <<dnaOutput_2_09663381809.xml>>
> <<dnaOutput_3_09663381809.xml>> <<RTMT6902.zip>> <<RTMT6901.zip>>
>
>
>
> *Warm Regards*
>
>
>
> *Robin Jose Narlely
> *Customer Service Engineer
> Expert Connect
>
>
>
> *Wipro Infotech*
> Enterprise Services
> Plot No:146-147 | Metagalli Industrial Area |Metagalli | Mysooru- 570016
>
> Voice: +91-821-2417969 Ext 5429 | Mobile: +91-9663381809 |Email:
> robin.jose1 at wipro.com
>
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