[cisco-voip] Extension Issue

Thu Mar 11 08:10:33 EST 2010

Hi Joel

Than you very much for your reply.

The inbound call is hitting the GW and it falls in the range assigned to
us.

Warm Regards 

Robin Jose Narlely
Customer Service Engineer
Expert Connect 

Wipro Infotech
Enterprise Services
Plot No:146-147 | Metagalli Industrial Area |Metagalli | Mysooru- 570016

Voice: +91-821-2417969 Ext 5429 | Mobile: +91-9663381809 |Email:
robin.jose1 at wipro.com <mailto:robin.jose1 at wipro.com>  

________________________________

From: Joel Perez [mailto:tman701 at gmail.com] 
Sent: Thursday, March 11, 2010 6:36 PM
To: Robin Jose (WI01 - Enterprise Services)
Cc: svoll.voip at gmail.com; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Extension Issue

Just out of curiosity, is the inbound call to 07580226901 hitting your
GW? Are you sure that number falls in a range assigned to you?

I didnt see the files you attached so if those contained your GW debugs
then I apologize.

Joel P

On Thu, Mar 11, 2010 at 2:10 AM, <robin.jose1 at wipro.com> wrote:

Called Party Number:- 6901

Calling Party Number:- 9909944753

Warm Regards 

Robin Jose Narlely
Customer Service Engineer
Expert Connect 

Wipro Infotech
Enterprise Services
Plot No:146-147 | Metagalli Industrial Area |Metagalli | Mysooru- 570016

Voice: +91-821-2417969 Ext 5429 | Mobile: +91-9663381809 |Email:
robin.jose1 at wipro.com <mailto:robin.jose1 at wipro.com>  

________________________________

From: Robin Jose (WI01 - Enterprise Services) 
Sent: Thursday, March 11, 2010 12:23 PM 

To: 'Scott Voll'
Cc: 'cisco-voip at puck.nether.net'
Subject: RE: [cisco-voip] Extension Issue

Hi Scott

Party=41302624 DevId=(0,0,0) dn=:tn=0npi=1nd=6901pi=0si1
matchDialPartition=6cee09cc-4e27-ff1d-fbec-30b659d2b214
matchDialPattern=
matchInterceptPartition=6cee09cc-4e27-ff1d-fbec-30b659d2b214
matchInterceptPattern=6901 ignoreIntercept = 0 MLPP Enable=F
isCallerExternal=T PL=5 

PLDmn=0 cgpn=:tn=2npi=1nd=9909944753pi=0si3
matchIntPatternCss=6901:6cee09cc-4e27-ff1d-fbec-30b659d2b214
preXCdpn=:tn=0npi=0nd=6901pi=0si0

043354061|

lPart= lPatt= lModNum=tn=2npi=1nd=9909944753pi=1si3 lName=locale: 1
Name:  UnicodeName:  pi: 0 cName=locale: 1 Name:  UnicodeName:  pi: 0 

cn:tn=0npi=0nd=6901pi=1si0 cVMbox=
lCnPart=6cee09cc-4e27-ff1d-fbec-30b659d2b214
lCnPatt=6cee09cc-4e27-ff1d-fbec-30b659d2b214 rn:tn=0npi=0nd=6901pi=0si0 

lLRPart=6cee09cc-4e27-ff1d-fbec-30b659d2b214
lLRPatt=6cee09cc-4e27-ff1d-fbec-30b659d2b214
lOCdpnPart=6cee09cc-4e27-ff1d-fbec-30b659d2b214

In the above SDL traces can anyone confirm whether the
matchDialPartition=6cee09cc-4e27-ff1d-fbec-30b659d2b214
matchDialPattern=
matchInterceptPartition=6cee09cc-4e27-ff1d-fbec-30b659d2b214
matchInterceptPattern=6901

Is the correct sequence for the call maturing or is there any guide to
correctly interept these traces 

Warm Regards 

Robin Jose Narlely
Customer Service Engineer
Expert Connect 

Wipro Infotech
Enterprise Services
Plot No:146-147 | Metagalli Industrial Area |Metagalli | Mysooru- 570016

Voice: +91-821-2417969 Ext 5429 | Mobile: +91-9663381809 |Email:
robin.jose1 at wipro.com <mailto:robin.jose1 at wipro.com>  

________________________________

From: Robin Jose (WI01 - Enterprise Services) 
Sent: Thursday, March 11, 2010 10:59 AM
To: 'Scott Voll'
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Extension Issue

Hi Scott

The CSS in the GW is selected correctly and the Codec is also correct.
Still the call is not landing on 6901. But if we changed only the
extension to some other extension like 6913 the call properly lands to
it. The issue is the call is not landing to that particular extension
i.e. 6901. 

Warm Regards 

Robin Jose Narlely
Customer Service Engineer
Expert Connect 

Wipro Infotech
Enterprise Services
Plot No:146-147 | Metagalli Industrial Area |Metagalli | Mysooru- 570016

Voice: +91-821-2417969 Ext 5429 | Mobile: +91-9663381809 |Email:
robin.jose1 at wipro.com <mailto:robin.jose1 at wipro.com>  

________________________________

From: Scott Voll [mailto:svoll.voip at gmail.com] 
Sent: Wednesday, March 10, 2010 9:15 PM
To: Robin Jose (WI01 - Enterprise Services)
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Extension Issue

Check your CSS on the GW to see if it has access to the phone.  Check
Codecs too.

Scott

On Tue, Mar 9, 2010 at 9:39 PM, <robin.jose1 at wipro.com> wrote:

Hi Greetings

 We are facing an issue in our organization. We have connected two ip
phones with extensions 6901 and 6902. Extension to extension call is
happening. When we call from a mobile or landline the call is landing on
6902 without any issues. In the similar way if we call the call is not
landing on 6901. If we recreate the extension from 6901 to any other
extension the call from pstn gets landed on it. we are able to make
calls from 6901 across the pstn. I have attached the logs taken when the
incoming call is made. 9663381809 is the number from which call is made.
07580226901 is the number which the call lands. We searched for
duplicate entries but did not find any.

 Please look into this issue and provide a workaround on this.

<<Numplan22.csv>> <<dnaOutput_2_09663381809.xml>>
<<dnaOutput_3_09663381809.xml>> <<RTMT6902.zip>> <<RTMT6901.zip>> 

Warm Regards

Robin Jose Narlely
Customer Service Engineer
Expert Connect

Wipro Infotech
Enterprise Services
Plot No:146-147 | Metagalli Industrial Area |Metagalli | Mysooru- 570016

Voice: +91-821-2417969 Ext 5429 | Mobile: +91-9663381809 |Email:
robin.jose1 at wipro.com <mailto:robin.jose1 at wipro.com> 

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