[cisco-voip] International Calling Weirdness

Jim Reed jreed at swiftnews.com
Fri Mar 12 12:50:07 EST 2010


First off, thanks to Ryan, Jason and Scott for their replies.

An interesting note is that if I set up a Route Pattern with the exact number in it and a matching dial peer on the router at Locations B and C, the call goes through with no problem.  Here is what the default dial peer looks like and the modified one I put in the routers as a test.

dial-peer voice 400 pots
 description Outbound International Calls to PRI
 destination-pattern 901T
 port 0/1/0:23
 prefix 01


dial-peer voice 401 pots
 description Denmark Test
 destination-pattern 90114579282828
 port 0/1/0:23
 prefix 0114579282828

The Route Patterns in Call Manager have the entire number in the Route Pattern field and Discard Digits is set to none.  I would think if the problem was with the telco, it wouldn't work under any scenario yet it works just fine when I set it up this way.  I have tried several variations on the Route Pattern and Dial Peer using only portions of the number but none of them seem to work except for an exact match.  I'm still doing some additional testing.  Just wanted to pass this along in case it rang any bells for anyone.

Thank You...
--
Jim Reed
Swift Communications, Inc.
970-243-2200 Ext. 12301
775-772-7666 (Cell)



On 3/12/10 8:56 AM, "Scott Voll" <svoll.voip at gmail.com> wrote:

Look at your plan type with Qwest.

here in Oregon they want you to strip the 011 and add the type international.

that usually ends up being my problem.  if that is set corrrectly(check with debug isdn q931) then open a ticket with the telco.  most likely it will be on there side.

Scott

On Thu, Mar 11, 2010 at 3:36 PM, Jim Reed <jreed at swiftnews.com> wrote:
Call Manager 4.x

I can call an international number in Denmark from location A.

When I try to call that same number from location B, I get the following
recording -- "We're sorry your call cannot be completed as dialed.  Please
check the number and dial again.  G2"

When I try to call that same number from location C, I get a fast busy.

The delay between either completion of the call or the two aforementioned
errors is about the same.

I have checked the configuration of Partitions, Calling Search Spaces and
Route Patterns at all three locations.  They are an exact match.

I have checked the router configurations at all three locations.  They are
an exact match.  All H323.

One bit of weirdness I see at location C when I do a "show call history
voice brief" is three call legs for each call to the international number --
instead of the customary two.  It also shows an error of (invalid number
(28)) at location C.

Anyone got any good ideas where to try to start troubleshooting this thing
further.  Please don't hesitate to let me know what detail I left out.
--
Jim Reed
Swift Communications, Inc.
970-243-2200 Ext. 12301
775-772-7666 (Cell)



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