[cisco-voip] playing hold whilst hunting?
Pat Hayes
pat-cv at wcyv.com
Tue Mar 23 10:08:57 EDT 2010
You can configure the transfer rule in UC to do a supervised, rather than
release, transfer. With this option, UC will keep the caller on hold until
the call enters a connected state before completing the transfer.
On Tue, Mar 23, 2010 at 5:51 AM, Mike Thompson <mthompson729 at gmail.com>wrote:
> Unfortunately the way to do that is to run it through UCCX, so you would
> need a separate application / server just for that feature.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Robin Clayton
> *Sent:* Tuesday, March 23, 2010 4:40 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] playing hold whilst hunting?
>
>
>
> CUCM 6.1
>
> Unity Connextion 2.x
>
>
>
> Is it possible to get hold music instead of ringing when unity transferes a
> call to a hunt group?
>
>
>
> Thanks
>
>
>
> Robin
>
>
>
>
>
>
>
> *Richard Rose Central Academy *
> *Edgehill Road *
> *Carlisle *
> *Cumbria *
> *CA1 3SL *
>
> *Tel: 01228 822060 *
> *Fax: 01228 822061 *
>
> *http://www.richardroseacademies.org/*
>
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>
>
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