[cisco-voip] Duplicate Extensions on same Cluster

[steve.siltman at assurant.com]

This is what I was looking for.  On one of our smaller clusters, I changed 
the dial plan to the line/device approach and loved it.  I never took this 
approach with our bigger clusters due to this caveat.  The call center 
users make things tough. :(

Thanks!

Steve Siltman
Assurant Corporate Technology
Senior Network Engineer - Cisco CCVP
Work: 651-361-4752
Cell: 651-336-5563
steve.siltman at assurant.com



Wes Sisk <wsisk at cisco.com> 
2010-03-24 17:00

To
steve.siltman at assurant.com
cc
cisco-voip at puck.nether.net
Subject
Re: [cisco-voip] Duplicate Extensions on same Cluster






Historically CTI was not partition aware. This means CTI applications 
could not distinguish between extension 1001 in partition1 and extension 
1001 in partition2.

If you are planning to use CTI control for anything then this may not be 
the best choice.

There is guidance on this in the CM SRND:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/7x/dialplan.html

/Wes



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