[cisco-voip] Refresh My Memory, Please...

[Scott Voll]

if my memory serves me correctly.  a Supervisory was a supervisor license
and an agent was an agent.

in Version 5 they switched to concurrent licensing.  This means if your a
sup or an agent each will take one of those licenses.

Scott


On Mon, Mar 29, 2010 at 2:03 PM, Jim Reed <jreed at swiftnews.com> wrote:

> On IPCC Express Premium 4.04, if one logs in only using the Supervisor
> Desktop and not as an agent, does that consume an agent license?  I know
> they also have to log in as an agent in order to do interactive
> intervention
> but can't remember if logging in only with Supervisor Desktop actually
> consumes an agent license.
>
> Thank You...
> --
> Jim Reed
> Manager of Technical Services
> Swift Communications, Inc.
> 970-243-2200 Ext. 12301
> 775-772-7666 (Cell)
>
>
>
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>
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