[cisco-voip] Multiple outbound CID masks

[Matthew Saskin]

It sure sounds like the only way to be able to do this is to route outbound
calls via any different configuration item that allows altering calling part
id (route pattern, route list, etc.)

Matthew Saskin
msaskin at gmail.com
203-253-9571

July 18, 2010 - 1500m swim (in the hudson), 40k bike, 10k run
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On Tue, Mar 30, 2010 at 8:46 AM, <george.hendrix at l-3com.com> wrote:

>  Hi everyone,
>
>
>
>   We have a call center which supports multiple customers.  We have a
> requirement that when the agents in the call center call each customer that
> the customer’s 800 # is displayed on the phone.  I know that I can setup
> multiple route patterns/route lists, i.e. dialing 96 and the number displays
> the correct # for customer A, dialing 97 will display the correct # for
> customer B, and so on.  Is there a better approach to accomplish this?  All
> agents have to be able to call all customers.
>
>
>
> Thanks,
>
> Bill Hendrix
>
> george.hendrix at l-3com.com
>
>
>
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>
>
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