[cisco-voip] Missing Line Appearances on CUPS

ROZA, Ariel Ariel.ROZA at LA.LOGICALIS.COM
Tue Mar 30 20:38:00 EDT 2010


Hi,
I have the following error reported on the CUPS System Dashboard.
No line appearances currently exists on the Cisco Unified Communications ManagerIn order for SIP Publish to work properly, line appearances must exist on the Cisco Unified Communications Manager

How can I troubleshoot this?
I am assuming that this is related to my impossibility to see status changes on CUPC when a user has an on going call.
I also see that the user device´s status in CUPS Presence Viewer has a question mark on it.
Regards,

 ARIEL ROZA
Service Delivery Engineer
 LOGICALIS
Peru 327 1° Piso - C.A.B.A. - Argentina - C1063ACH
Tel/Fax: +54 (11) 4344-0300
ariel.roza at la.logicalis.com
www.la.logicalis.com
www.logicalisnow.com
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