[cisco-voip] Missing Line Appearances on CUPS

[Adam Frankel]

Sounds like you need to go to the line appearance and associate the user.

Adam




------------Original Message--------------
From: ROZA, Ariel <Ariel.ROZA at la.logicalis.com>
Sent: Tue, Mar 30, 2010 8:38:00 Pm
To: cisco-voip at puck.nether.net <cisco-voip at puck.nether.net>
CC:
Subject: [cisco-voip] Missing Line Appearances on CUPS
> Hi,
>
> I have the following error reported on the CUPS System Dashboard.
>
> No line appearances currently exists on the Cisco Unified 
> Communications Manager 	In order for SIP Publish to work properly, 
> line appearances must exist on the Cisco Unified Communications Manager
>
> How can I troubleshoot this?
>
> I am assuming that this is related to my impossibility to see status 
> changes on CUPC when a user has an on going call.
>
> I also see that the user device´s status in CUPS Presence Viewer has a 
> question mark on it.
>
> Regards,
>
>
> 	
>   	
> *ARIEL ROZA*
> *Service Delivery Engineer*
>   	
> *LOGICALIS*
> Peru 327 1° Piso - C.A.B.A. - Argentina - C1063ACH
> Tel/Fax: +54 (11) 4344-0300
> _ariel.roza at la.logicalis.com_
> _www.la.logicalis.com__
> www.logicalisnow.com_
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