[cisco-voip] Missing Line Appearances on CUPS

[ROZA, Ariel]

And that´s exactly what I did, and it works!

Thanks!




From: Adam Frankel
Sent: Tue 3/30/2010 23:26
To: ROZA, Ariel
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Missing Line Appearances on CUPS


Sounds like you need to go to the line appearance and associate the user.

Adam



------------Original Message--------------
From: ROZA, Ariel mailto:Ariel.ROZA at la.logicalis.com
Sent: Tue, Mar 30, 2010 8:38:00 Pm
To: cisco-voip at puck.nether.net mailto:cisco-voip at puck.nether.net
CC: 
Subject: [cisco-voip] Missing Line Appearances on CUPS 
Hi,
I have the following error reported on the CUPS System Dashboard.
No line appearances currently exists on the Cisco Unified Communications ManagerIn order for SIP Publish to work properly, line appearances must exist on the Cisco Unified Communications Manager

How can I troubleshoot this?
I am assuming that this is related to my impossibility to see status changes on CUPC when a user has an on going call.
I also see that the user device´s status in CUPS Presence Viewer has a question mark on it.
Regards,



 ARIEL ROZA
Service Delivery Engineer
 LOGICALIS
Peru 327 1° Piso - C.A.B.A. - Argentina - C1063ACH
Tel/Fax: +54 (11) 4344-0300
ariel.roza at la.logicalis.com
http://www.la.logicalis.com/
http://www.logicalisnow.com/
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