[cisco-voip] Play greeting for an unregistered phone withoutvoicemail

[Ryan Ratliff]

You can also use a vm box mask on the voicemail profile for the 7925s without voicemail to change the forwarding number to that of your CTI RP.  

Matthew is correct when you do a double forward like that ccm will present the original forwarding party's information to Unity.

-Ryan

On May 6, 2010, at 7:53 PM, Matthew Ballard wrote:

> I think the system is still seeing that the number originally called is the 7925 extension, so it is trying to send it to voicemail for that extension.
>  
> Try setting the call forward for the 7925 to a Translation Pattern that then translates to the CTI Route Point.
>  
> Matthew
>  
>  
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Brian Schultz
> Sent: Thursday, May 06, 2010 2:26 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Play greeting for an unregistered phone withoutvoicemail
>  
> I know this is possible, but I'm struggling to figure this out.  CM 8.0(2) and UCXN 8.0(2).  I swear I've done this in v7 before, but it doesn't seem to be behaving on this version 8 system.
>  
> I have a bunch of 7925 wireless phones that do not utilize voicemail.  If the phone gets shut off, I'd like to play a general greeting that says something like "The phone you have dialed is currently turned off, please call again later" and then hang up the call.  I thought I could create a Call Handler with a greeting and set the Forward Unregistered Internal/External to that extension.  Then create a CTI Route Point to forward all to voicemail for that Call Handler extension and a voicemail profile for that particular extension.  When a call the Call Handler directly, I hear the proper greeting.  However, when I forward from an unregistered phone, I hear the default Connection messaging greeting.  Any idea what I'm missing?
>  
> Thanks,
> Brian
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