[cisco-voip] vg224 hookflash transfer

[Lelio Fulgenzi]

take a gander at this goose... 

http://www.cisco.com/en/US/docs/ios/voice/fxs/configuration/guide/fxsfeatmd.html 

i believe you need to enable a feature mode in order to get hookflash since it is considered a supplementary feature. 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message ----- 
From: "Go0se" <me at go0se.com> 
To: "cisco-voip voyp list" <cisco-voip at puck.nether.net> 
Sent: Friday, May 7, 2010 12:52:41 PM GMT -05:00 US/Canada Eastern 
Subject: [cisco-voip] vg224 hookflash transfer 




We recently integrated a very old IVR system (that was previously integrated into an Avaya) into a UCM 6 system via 8 ports on a VG224. When you call the system and press 0 for an operator it attempts to transfer you to an extension on the Cisco system. The system does this by sending a hookflash, then 4 digits, and then a 2 nd hookflash. When testing you hear the digits but then the call is disconnected. In debugging the vg224 we see this exact event transpire (hookflash, digits, hookflash), however, the Callmanager system does not interpret/handle the hookflash transfer properly. We have tried configuring the ports as both MGCP and SCCP, neither with any success. 



Is there some parameter, etc., that I am missing? 



As always your time is appreciated. 



Thanks, 



Go0se 



My blog: 

http://atc.go0se.com 



------------------------------------- 

Help Hopegivers International 

feed the orphans of India. 

http://www.hopegivers.org 

------------------------------------- 


_______________________________________________ cisco-voip mailing list cisco-voip at puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20100507/0f1bddf2/attachment.html>