[cisco-voip] Incorrect behavior Cisco Dialed Number Analyzer

Wed May 19 08:45:45 EDT 2010

in the alternate match section nothing is shown. 
If there would be a match on a shorter route pattern, then this one should be presented in DNA.! Isn't it? 

----- Oorspronkelijk bericht ----- 
Van: "Mac GroupStudy" <mac.groupstudy at gmail.com> 
Aan: "Marty van de Veerdonk" <marty at voiceidentity.nl> 
Cc: "Dennis Heim" <Dennis.Heim at cdw.com>, "cisco-voip" <cisco-voip at puck.nether.net> 
Verzonden: Woensdag 19 mei 2010 13:46:14 
Onderwerp: Re: [cisco-voip] Incorrect behavior Cisco Dialed Number Analyzer 

In DNA after the path is shown toward the bottom there is an "Alternate Match" section. Are there any other potential matches occurring? As you surmise it sounds like either a CSS/PT issue or you are matching a shorter route pattern. 

On Wed, May 19, 2010 at 7:13 AM, Marty van de Veerdonk < marty at voiceidentity.nl > wrote: 

MGCP 

we don't use route filters on RP 

----- Oorspronkelijk bericht ----- 
Van: "Dennis Heim" < Dennis.Heim at cdw.com > 
Aan: "Marty van de Veerdonk" < marty at voiceidentity.nl > 
Cc: "cisco-voip" < cisco-voip at puck.nether.net >, "Karen Cheng" < Karen.Cheng at racq.com.au > 
Verzonden: Woensdag 19 mei 2010 13:10:36 

Onderwerp: RE: [cisco-voip] Incorrect behavior Cisco Dialed Number Analyzer 

If it is the dialing forest issue, then that is what I would expect to see. It has to do with router filters applied on Route Patterns. Inbound will continue to work, outbound won’t and you will want to pull your hair out because it makes no sense. What protocol is your gateway running (MGCP OR H.323)? 

Dennis Heim 
Network Voice Engineer 
CDW Advanced Technology Services 
11711 N. Meridian Street, Suite 225 
Carmel, IN 46032 

317.569.4255 Office 
317.569.4201 Fax 
317.694.6070 Cell 

dennis.heim at cdw.com 
cdw.com/content/solutions/unified-communications/ 

From: Marty van de Veerdonk [mailto: marty at voiceidentity.nl ] 
Sent: Wednesday, May 19, 2010 6:56 AM 
To: Dennis Heim 
Cc: cisco-voip; Karen Cheng 
Subject: Re: [cisco-voip] Incorrect behavior Cisco Dialed Number Analyzer 

we see incoming calls in the q931 trace, but no outgoing call. 

running CCM6.1.3 

----- Oorspronkelijk bericht ----- 
Van: "Dennis Heim" < Dennis.Heim at cdw.com > 
Aan: "Marty van de Veerdonk" < marty at voiceidentity.nl >, "Karen Cheng" < Karen.Cheng at racq.com.au > 
Cc: "cisco-voip" < cisco-voip at puck.nether.net > 
Verzonden: Woensdag 19 mei 2010 12:39:34 
Onderwerp: RE: [cisco-voip] Incorrect behavior Cisco Dialed Number Analyzer 

Turn on q.931 ISDN trace, and see if it is even extending it to the gateway. What ver of ccm are you running? I have seen it with some ver’s where the dialing forrest gets jacked up and requires a cluster reboot. 

Dennis Heim 
Network Voice Engineer 
CDW Advanced Technology Services 
11711 N. Meridian Street, Suite 225 
Carmel, IN 46032 

317.569.4255 Office 
317.569.4201 Fax 
317.694.6070 Cell 

dennis.heim at cdw.com 
cdw.com/content/solutions/unified-communications/ 

From: cisco-voip-bounces at puck.nether.net [mailto: cisco-voip-bounces at puck.nether.net ] On Behalf Of Marty van de Veerdonk 
Sent: Wednesday, May 19, 2010 3:53 AM 
To: Karen Cheng 
Cc: cisco-voip 
Subject: Re: [cisco-voip] Incorrect behavior Cisco Dialed Number Analyzer 

No, even when I create a specific route pattern that exactly is matching the dail string I get the same error. 

----- Oorspronkelijk bericht ----- 
Van: "Karen Cheng" < Karen.Cheng at racq.com.au > 
Aan: "Marty van de Veerdonk" < marty at voiceidentity.nl >, "cisco-voip" < cisco-voip at puck.nether.net > 
Verzonden: Woensdag 19 mei 2010 08:52:10 
Onderwerp: RE: [cisco-voip] Incorrect behavior Cisco Dialed Number Analyzer 

Do you have multiple Route Patterns that can be matched with the Urgent Priority ticked?? Or Translation Patterns? 

If you have urgent priority selected and you have multiple patterns that could be matched, the first match (not the most specific) will be chosen….. 

Karen Cheng 

Voice Network Engineer 

From: cisco-voip-bounces at puck.nether.net [mailto: cisco-voip-bounces at puck.nether.net ] On Behalf Of Marty van de Veerdonk 
Sent: Wednesday, 19 May 2010 4:49 PM 
To: cisco-voip 
Subject: [cisco-voip] Incorrect behavior Cisco Dialed Number Analyzer 

Hello, 
we are using Cisco DNA to verify if users are able to call certain external numbers. 
The result is that the correct patterns, route list, route groups, MGCP gateways and PRI are selected. 

    • Device : Type = MGCPE1PRIPort 

        • End Device Name = S0/SU3/DS1-0 at ewaw1-01dc-rtw-01.noc.medtronic.com 

However when we place a testcall the CallManager replies with "Sorry, but we are not able......" before the entire number is dailed. 
This looks like a CCS/partition issue, but the DNA says that the call flow is correct. 

What can be the problem? 

regards, Marty 

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