[cisco-voip] OS Discs

[Ed Leatherman]

I've actually have fairly good luck with getting the right OS discs
from PUT when needed for upgrades. You might try putting in for a
UCCX4->5 or 7 upgrade kit if you have UCSS on it to get the win2k3
disc.

On Fri, May 21, 2010 at 12:48 PM, Michael Muscat <michaelm at umcu.org> wrote:
> Good luck with this.  I received my 2 UCM appliances all pre-installed, my
> Unity Connection pre-installed, and the MCS server for UCCX7 not
> preinstalled but with UCCX installation disk.  After about 2 weeks of
> messing with the PUT tool and numerous Cisco techs on how to get the OS
> disk, I finally had my Cisco account manager escalate it to the PUT
> escalation manager.  It’s been 4 weeks since I originally put my PUT in and
> still have not received the OS media.
>
>
>
> In your case since it’s a new cluster I am pretty sure the OS media ships
> with the MCS.
>
>
>
> ________________________________
>
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of H, Tim
> Sent: Friday, May 21, 2010 9:14 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] OS Discs
>
>
>
> I ordered new servers and licensing for a new cluster I’m standing up.  The
> partner had the licenses and application media shipped to my location and
> the servers to the location where they’re going to be installed.  My problem
> is with Unity and UCCX.  I received the media to actually install the
> programs, but no media for the OS.  Does the media for the OS ship in the
> same boxes as the servers? Or should these arrive with the application
> media?
>
>
>
> Nor my partner or Cisco can tell me the answer to this thus far.
>
>
>
> Thanks,
>
>
>
> Tim
>
>
>
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>
>



-- 
Ed Leatherman