[cisco-voip] OS Discs

[Wes Sisk]

OS disks should ship with the application (CM) or possibly as a separate 
orderable item (IPCCX on windows 2003).

For the free bundled version of IPCCX separate OS order is required:
http://www.cisco.com/en/US/partner/prod/collateral/voicesw/custcosw/ps5693/ps1846/product_promotion0900aecd8029cff2.html
*Q.* What are mandatory separate purchases?
*A.* You must also purchase the Windows Operating System and Server 
platform or Appliance entitlement for Cisco Unified Contact Center 
Express for those versions of Cisco Unified Communications Manager and 
Cisco Unified Communications Manager Business Edition that do not 
support co-residency. For Cisco Unified Contact Center Express 8.0 and 
later, you must purchase Appliance entitlement. Refer to Table 1 for 
version information.
*A.* The Windows Operating System and Server platform or Appliance 
entitlement for Cisco Unified Contact Center Express is mandatory when 
deployed with Cisco Unified Communications Manager Express installations.


The OS has not shipped with the server for the last 5 years or so.  The 
only perceived exception to this is servers that are preloaded with an 
appliance version. In those instance the OS and application are all on 
the same disk.

/Wes

On Friday, May 21, 2010 12:48:02 PM, Michael Muscat <michaelm at umcu.org> 
wrote:
>
> Good luck with this.  I received my 2 UCM appliances all 
> pre-installed, my Unity Connection pre-installed, and the MCS server 
> for UCCX7 not preinstalled but with UCCX installation disk.  After 
> about 2 weeks of messing with the PUT tool and numerous Cisco techs on 
> how to get the OS disk, I finally had my Cisco account manager 
> escalate it to the PUT escalation manager.  It's been 4 weeks since I 
> originally put my PUT in and still have not received the OS media. 
>
>  
>
> In your case since it's a new cluster I am pretty sure the OS media 
> ships with the MCS.
>
>  
>
> ------------------------------------------------------------------------
>
> *From:* cisco-voip-bounces at puck.nether.net 
> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of *H, Tim
> *Sent:* Friday, May 21, 2010 9:14 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] OS Discs
>
>  
>
> I ordered new servers and licensing for a new cluster I'm standing 
> up.  The partner had the licenses and application media shipped to my 
> location and the servers to the location where they're going to be 
> installed.  My problem is with Unity and UCCX.  I received the media 
> to actually install the programs, but no media for the OS.  Does the 
> media for the OS ship in the same boxes as the servers? Or should 
> these arrive with the application media?
>
>  
>
> Nor my partner or Cisco can tell me the answer to this thus far.
>
>  
>
> Thanks,
>
>  
>
> *Tim *//
>
>  
>
> ------------------------------------------------------------------------
>
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