[cisco-voip] Call Forwarding question

[Ryan Ratliff]

So the fact that phone C's display shows him calling phone B when he originally dialed phone A isn't a sign that the call was forwarded?

Aside from using some app to intercept forwarded calls (via partition/CSS) and use xml to push a message to the calling phone or otherwise rewrite called party information you are out of luck.  This is not something CUCM can do natively.

-Ryan

On May 25, 2010, at 4:28 AM, Ahmed Abd EL-Rahman wrote:

> Yes u r right I changed this option in service parameter and restarted the phones but nothing changed, but I changed this only on the publisher and there are two more subscribers so should I chsnge it in the service parameters of all servers ?
>  
>  
> Best Regards
>  
> Ahmed Abd EL-Rahman
>  
> From: Jim McBurnett [mailto:jim at tgasolutions.com] 
> Sent: Tuesday, May 25, 2010 5:22 AM
> To: Ryan Ratliff; Ahmed Abd EL-Rahman
> Cc: cisco-voip at puck.nether.net
> Subject: RE: [cisco-voip] Call Forwarding question
>  
> There is an option that I recall about retain call forwarding detail in the service parameters..
>  
> Maybe that is where the issue is.. it is disabled by default IIRC…
> Jim
>  
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff
> Sent: Monday, May 24, 2010 4:40 PM
> To: Ahmed Abd EL-Rahman
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Call Forwarding question
>  
> I'm pretty sure the display info should update after the call is forwarded.
>  
> The option you are talking about is for the called party's phone to display forwarding information.
>  
> -Ryan
>  
> On May 24, 2010, at 4:23 PM, Ahmed Abd EL-Rahman wrote:
>  
> 
> Dear all,
>                 I have a strange situation which is when a user make a call forward all for his extension to another extension and someone calls his extension the call is forwarded normally but on the caller screen he sees nothing indicating that the call is forwarded to another extension (and this is desired), I played with all the options in the section “Forwarded Call Information Display on Device” but nothing changed.
> Can anyone suggest in this regard ?
>  
>  
>  
> Best Regards
>  
> Ahmed Abd EL-Rahman I Senior Network Engineer
> CCVP, CCNP, CCNA, CCNA-VOICE, IPTX, UCCX, CRMCS, WLSS
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