[cisco-voip] CM upgrade path

[Erick B.]

I haven't tried 7.1.5 CUCM yet myself, but I do know a month ago that
the UCCX/CRS compatibility matrix listed that 7.1(4) was highest CUCM
version compatible with UCCX 7.01 SR5 as I was doing a upgrade for a
client for some other issue at time and going over the options then.
Looking now, the CRS matrix was updated April 28th, 2010 and now UCCX
7 SR5 is compatible with 7.1(5) CUCM per Cisco documentation as I
suspected it would but didn't want to take chance and having another
issue and being told the versions aren't compatible or something. We
had asked TAC if UCCX 7 SR5 would be okay with 7.1(5) back then and
were told not tested yet.


On Tue, May 25, 2010 at 7:32 AM, Ed Leatherman <ealeatherman at gmail.com> wrote:
> Kevin kindly sent me the bug ID for this, CSCtb77537
>
> Since it looks like i'm doing a 2-stage upgrade anyway.. anyone know
> of a reason not to go right to 7.1.5 instead of 7.1.3bSU2? Does anyone
> know if the newer version contains substantially more bug fixes that
> makes it worth loading? 6 of one and half dozen of the other?
>
> On Mon, May 24, 2010 at 10:33 PM, Kevin Damisch
> <kevin.damisch at vitalsite.com> wrote:
>> I don't have the bug ID handy, but it dealt with a JTAPI bug on CUCM and the CTI ports not releasing.  So, over time, the CTI ports will fill up and give the callers a busy signal when calling the trigger.  We hit this bug and confirmed with TAC.  You do NOT want CUCM 7.1(3b) and UCCX 7 SR5.  In fact, I believe they removed the original 7.1(3b) from the compatibility matrix with UCCX 7 SR5.  You will want (and probably need) CUCM 7.1(3b)SU2 for UCCX 7 SR5.
>>
>> Thanks,
>> Kevin
>>
>
>
> --
> Ed Leatherman
>
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