[cisco-voip] Menu Inside Queue

[Bill Talley]

I believe you need to set Barge In to 'no'.

Sent from a mobile device with very tiny touchscreen input keys.  
Please excuse my typos.

On May 27, 2010, at 7:51 AM, Jason Loomans/MPTC <jloomans at morainepark.edu 
 > wrote:

> Hi,
> I want to present a menu to my caller's if they are put into queue  
> while trying to contact an operator.  However, I do not want the the  
> caller to be taken out of the menu and presented to a resource while  
> the menu is being played to the caller.  I have the menu set to not  
> interruptible, but after the menu prompt is played and the caller is  
> inputting their menu selection, they are being pulled from the menu  
> and not allowed to finish the menu.
>
> Is this possible?  Thanks.
>
> Jason Loomans
> Network Analyst | Moraine Park Technical College
> jloomans at morainepark.edu
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