[cisco-voip] Is CTI Port external entity or internal

[Pavan]

It should go to internal.
Internal / external destination is decided based on whether the caller  
is an offnet device and to my best knowledge this is not configurable  
on a cti port

Sent from my phone

On May 29, 2010, at 11:31 AM, kapil atrish <nice_chatin at yahoo.com>  
wrote:

> Hi,
>
> Caller A---PSTN---CCM  --- CRS providing AA.
>                             |
>                             |
>                        Phone B, Ext-1000
>
>
> Caller A hits AA, dials extension 1000 to reach Phone B. Phone B has  
> two parameters set, "Call-forward no answer (External) to 1001"  
> and :call-forward no answer (Internal) to 1002". If 1000 doesn't  
> answer where would the call be forwarded. Since the call coming to  
> Phone Bl would be from CTI Port, I think it would go to 1001, reason  
> being CTI Port are controlled by external entity. Very simple to  
> test but don't have setup handy to confirm, can someone pl help?
>
>
>
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