[cisco-voip] Attendant console

[Dana Tong]

Hey John,

 

Make sure the reception PC has full rights to the Arc registry keys:

 

Under Hkey Local Machine , Software, Arc Solutions.

 

Also check that the TSP can control that users phone. Try using
phone.exe (from Julmar.com) on the server to see if you can list /
control her phone.

 

Regards

Dana

 

 

 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
stephen.welsh at unifiedfx.com
Sent: Monday, 1 November 2010 6:18 PM
To: John.VanLaecke at ghd.com
Cc: cisco-voip-bounces at puck.nether.net; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Attendant console

 

Sometimes it can be a hostname resolution issue to UCM, worth adding a
entry in the host file to check.

 

Stephen

 

On 1 Nov 2010, at 03:21, John.VanLaecke at ghd.com wrote:





Hello all, 

I keep getting call control failed  to initialise on attendant console.
but not on my pc. 
Could this be due to me having local admin rights and receptionists
don't have any rights except user ? 
Does anyone know of a work around or a way to fix this issue ? 






Regards,

John Van Laecke 
Senior Voice Engineer

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