[cisco-voip] how to send moh when line is not answered

[Scott Voll]

UCCx
ARC console
CUEAC



On Mon, Nov 8, 2010 at 11:00 PM, gokhan senol <gokhanciscottl at yahoo.com>wrote:

> Hi
>
> i got cucm 7.1.3. it is mgcp .
>
>
>
> the problem is below
>
>
>
>  the outside callers call the secretary (she has same DN on her 4 lines)
>
>
>
> Sometimes she is busy with one line and another call comes to her 2nd line.
>
> If she gets the 2nd call and press hold on button then MOH works.
>
>
>
> But when she doesnt asnwer the 2nd call, it continous ringing until the
> outside caller drops the call.
>
>
>
> what I wanna make  is that when the 2nd call comes , even if the secratary
> doesnt press the hold on button ,the outside caller should hear a music not
> ringing tone.
>
>
>
> The outside caller should hear 'our operators are busy now pls wait '
>
>
>
> how can i achieve that.
>
> thanks in advance
>
>
>
>
>
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20101109/cd63cfd8/attachment.html>