[cisco-voip] Two digit menu options in Cisco Unity Connection 7

[Ryan West]

Lelio,

Can you elaborate a bit on this statement:

The key here, however, is the error greeting, you have to cycle them up one level rather than starting at the call handler itself.

-ryan

From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
Sent: Wednesday, November 17, 2010 1:16 PM
To: Ryan West
Cc: Mike King; Cisco VoIPoE List
Subject: Re: [cisco-voip] Two digit menu options in Cisco Unity Connection 7

That's the approach I would take as well. Rather than "dead air" I would simply use "no greeting". Making the input "locked" is the key, so that it doesn't wait for additional entries.

The key here, however, is the error greeting, you have to cycle them up one level rather than starting at the call handler itself.


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