[cisco-voip] UCCE Study Guides

[Dew Swen]

You can check UCCE srnd, configuration guides and administration guides.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise8_0_1/design/guide/uccesrnd80.pdf
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_2/configuration/guide/serviceability.pdf
http://www.cisco.com/en/US/products/sw/custcosw/ps1844/prod_tech_notes_list.html
http://www.cisco.com/en/US/products/sw/custcosw/ps1844/prod_configuration_examples_list.html

*--*
*Dew Swen
CCVP, CCDP, CCNP

*


On Wed, Nov 17, 2010 at 5:41 PM, Matthew Saskin <msaskin at gmail.com> wrote:

> I don't believe there are any books published on UCCE.  Best place to start
> is the SRND and the application/administration guides.
>
> Matthew Saskin
> msaskin at gmail.com
> 203-253-9571
>
>
>
> On Tue, Nov 16, 2010 at 1:00 AM, Cheng, Karen <Karen.Cheng at racq.com.au>wrote:
>
>>  Heya,
>>
>>
>>
>> Does anyone out there know of where to obtain study material related to
>> Cisco UCCE?
>>
>>
>>
>> Not really after exam stuff but more self-study guides or Cisco Press
>> books although I couldn’t find anything on Cisco press itself.
>>
>>
>>
>> *Karen Cheng*
>>
>> *Voice Network Engineer*
>>
>>
>>
>>
>>
>>
>>
>> 75% of inspected vehicle have a defect*. Call 13 1905 and book an RACQ
>> Vehicle Inspection today. *Based on the RACQ Vehicle Defect Report January
>> 2008
>>
>>
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