[cisco-voip] Two digit menu options in Cisco Unity Connection 7

Norton, Mike mikenorton at pwsd76.ab.ca
Wed Nov 17 13:53:54 EST 2010


In the interest of simplicity, I would try to see if just having multiple single-digit menus would suffice. E.g. "press 9 to hear more choices."

-- 
Mike Norton
I.T. Support
Peace Wapiti School Division No. 76
Helpdesk: 780-831-3080
Direct: 780-831-3076


-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike King
Sent: November-17-10 10:12 AM
To: Cisco VoIPoE List
Subject: [cisco-voip] Two digit menu options in Cisco Unity Connection 7

Is it possible to have two digit menu selections in Cisco Unity Connection 7?

IE,  Press 11 for X
      Press 39 for Y


The request was to provide an emergency calling directory.  Dial this
one number, and then select the phone number we need from the menu of
about 20-30 choices.

I also have UCCX availible, but I've never programmed ANY thing in it
other than add agents to the existing queues.

The only thought I have off the top of my head is chaining menu's together.
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