[cisco-voip] IPIVR ordering

[Jason Aarons (US)]

Since your running with UCCE (Unified Contact Center Express) I would stop refereeing to it as IP-IVR, but rather UCCX, otherwise you confuse people.  The same software works as UCCX or IP-IVR with UCCE.

I suspect if you get the lower end hardware 7816 you'll have little runway for future software upgrades.

I would look at UCCX 8x bundle versus 7x if this is a new deployment.

Are their Agent licenses included and what type?

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Dew Swen
Sent: Friday, October 01, 2010 1:53 AM
To: VoIPgroup
Subject: [cisco-voip] IPIVR ordering

Hi everybody,

I am not very familiar with IPIVR, but I have to order a solution. This is the output from ordering tool:
IVR-70-NEW-BUNDLE

IPIVR 7.0 New Deployment

IVR-70-NEW

IPIVR 7.0 New Server

IVR-70-NEW-E-HAS

IPIVR 7.0 HA Dual Server, 5 Port Software

IVR-70-7816H-HAS

IPIVR 7.0 HA Server SW for 7816H or exact HP equivalent

CCXIVR-70DB2PS1

CCX or IVR 7.0 MS SQL 2K Server 2 Processors Software

IVR-70-PORT1

IPIVR 7.0 Port Qty 1

MCS-7816-I4-CCX1

HW Only MCS 7816-I4 Server

CAB-ACE

AC Power Cord (Europe), C13, CEE 7, 1.5M

CON-CSSPD-16I4CCX1

SHARED SUPP SDS HW Only MCS 7816-I4 Server


Are the anything that I am missing from the hardware, software and license point of view?

Kind regards,
--
Dew Swen
CCVP, CCNP


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