[cisco-voip] IP phone registration issue on CME

[Nate VanMaren]

My guess is the code on the 7960 is too old to upgrade directly to the code on the CME.

________________________________
From: cisco-voip-bounces at puck.nether.net [cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Saskin [msaskin at gmail.com]
Sent: Monday, October 04, 2010 6:25 PM
To: NAKAMURA Atsuhiro
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] IP phone registration issue on CME

Likely scenario is a DHCP issue of some sort

ref: http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008055c1fe.shtml

Matthew Saskin
msaskin at gmail.com<mailto:msaskin at gmail.com>
203-253-9571



On Mon, Oct 4, 2010 at 7:31 PM, NAKAMURA Atsuhiro <a-naka at mtf.biglobe.ne.jp<mailto:a-naka at mtf.biglobe.ne.jp>> wrote:
Dear cisco-voip experts,

Now I'm seeing the IP phone registration issue on CME.
( This is not production but just for my lab dynagen / dynamips.  )

It seems 7960 can get IP Address via DHCP,
-------
CCME1#show ip dhcp binding
Bindings from all pools not associated with VRF:
IP address          Client-ID/              Lease expiration        Type
                   Hardware address/
                   User name
192.168.0.2         0100.0ed7.109c.b8       Oct 01 2010 06:31 AM
Automatic
-------

However it seems it stuck in tftp process, the error message "Protocol
Application Invalid" is displayed on LCD of the 7960.
It is retrying the tftp every 20 seconds.
-------
CCME1#
Sep 30 2010 14:41:08.846: TFTP: Looking for CTLSEP000ED7109CB8.tlv
Sep 30 2010 14:41:09.034: TFTP: Looking for SEP000ED7109CB8.cnf.xml
Sep 30 2010 14:41:09.042: TFTP: Opened
system:/its/XMLDefault7960.cnf.xml, fd 0, size 1023 for process 75
Sep 30 2010 14:41:09.286: TFTP: Finished
system:/its/XMLDefault7960.cnf.xml, time 00:00:00 for process 75
CCME1#
CCME1#
Sep 30 2010 14:41:26.234: TFTP: Looking for CTLSEP000ED7109CB8.tlv
Sep 30 2010 14:41:26.290: TFTP: Looking for SEP000ED7109CB8.cnf.xml
Sep 30 2010 14:41:26.302: TFTP: Opened
system:/its/XMLDefault7960.cnf.xml, fd 0, size 1023 for process 75
Sep 30 2010 14:41:26.678: TFTP: Finished
system:/its/XMLDefault7960.cnf.xml, time 00:00:00 for process 75
CCME1#
Sep 30 2010 14:42:00.826: TFTP: Looking for CTLSEP000ED7109CB8.tlv
Sep 30 2010 14:42:00.998: TFTP: Looking for SEP000ED7109CB8.cnf.xml
Sep 30 2010 14:42:01.006: TFTP: Opened
system:/its/XMLDefault7960.cnf.xml, fd 0, size 1023 for process 75
Sep 30 2010 14:42:01.458: TFTP: Finished
system:/its/XMLDefault7960.cnf.xml, time 00:00:00 for process 75

CCME1#show flash

System CompactFlash directory:
File  Length   Name/status
 1   129476   P00307020400.bin
 2   459      P00307020400.loads
 3   685390   P00307020400.sb2
 4   129880   P00307020400.sbn
 5   1018     XMLDefault7960.cnf.xml
 6   2216     XMLDefault.cnf.xml
[948828 bytes used, 267486624 available, 268435452 total]
262144K bytes of ATA System CompactFlash (Read/Write)

CCME1#show ephone

ephone-2 Mac:000E.D710.9CB8 TCP socket:[-1] activeLine:0 UNREGISTERED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0
caps:0
IP:0.0.0.0 0 Unknown 0  keepalive 0 max_line 0
-------

I have already tried factory default but it didn't help.

Has anybody seen like this, or does anybody have any idea for it?

I appreciate it if I have any advice for this from you guys.

Best regards,

Achi

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