[cisco-voip] IP phone registration issue on CME

[Atsuhiro Nakamura]

  Dear Nate and Matthew,

Thank you for your comments!

 > Likely scenario is a DHCP issue of some sort

Hmm, I think the IP phone already got IP address 192.168.0.2 as "show ip 
dhcp bind" output, then it's try
ing TFTP using the IP address but failing.

 > My guess is the code on the 7960 is too old to upgrade directly to 
the code on the CME.

The code means the bin file like "P00307020400.bin", right?
I already put the latest bin file on CME...

Best regards,

Achi

> My guess is the code on the 7960 is too old to upgrade directly to the 
> code on the CME.
> ------------------------------------------------------------------------
> *From:* cisco-voip-bounces at puck.nether.net 
> [cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Saskin 
> [msaskin at gmail.com]
> *Sent:* Monday, October 04, 2010 6:25 PM
> *To:* NAKAMURA Atsuhiro
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] IP phone registration issue on CME
>
> Likely scenario is a DHCP issue of some sort
>
> ref: 
> http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008055c1fe.shtml
>
> Matthew Saskin
> msaskin at gmail.com <mailto:msaskin at gmail.com>
> 203-253-9571
>
>
>
> On Mon, Oct 4, 2010 at 7:31 PM, NAKAMURA Atsuhiro 
> <a-naka at mtf.biglobe.ne.jp <mailto:a-naka at mtf.biglobe.ne.jp>> wrote:
>
>     Dear cisco-voip experts,
>
>     Now I'm seeing the IP phone registration issue on CME.
>     ( This is not production but just for my lab dynagen / dynamips.  )
>
>     It seems 7960 can get IP Address via DHCP,
>     -------
>     CCME1#show ip dhcp binding
>     Bindings from all pools not associated with VRF:
>     IP address          Client-ID/              Lease expiration      
>      Type
>                        Hardware address/
>                        User name
>     192.168.0.2         0100.0ed7.109c.b8       Oct 01 2010 06:31 AM
>     Automatic
>     -------
>
>     However it seems it stuck in tftp process, the error message "Protocol
>     Application Invalid" is displayed on LCD of the 7960.
>     It is retrying the tftp every 20 seconds.
>     -------
>     CCME1#
>     Sep 30 2010 14:41:08.846: TFTP: Looking for CTLSEP000ED7109CB8.tlv
>     Sep 30 2010 14:41:09.034: TFTP: Looking for SEP000ED7109CB8.cnf.xml
>     Sep 30 2010 14:41:09.042: TFTP: Opened
>     system:/its/XMLDefault7960.cnf.xml, fd 0, size 1023 for process 75
>     Sep 30 2010 14:41:09.286: TFTP: Finished
>     system:/its/XMLDefault7960.cnf.xml, time 00:00:00 for process 75
>     CCME1#
>     CCME1#
>     Sep 30 2010 14:41:26.234: TFTP: Looking for CTLSEP000ED7109CB8.tlv
>     Sep 30 2010 14:41:26.290: TFTP: Looking for SEP000ED7109CB8.cnf.xml
>     Sep 30 2010 14:41:26.302: TFTP: Opened
>     system:/its/XMLDefault7960.cnf.xml, fd 0, size 1023 for process 75
>     Sep 30 2010 14:41:26.678: TFTP: Finished
>     system:/its/XMLDefault7960.cnf.xml, time 00:00:00 for process 75
>     CCME1#
>     Sep 30 2010 14:42:00.826: TFTP: Looking for CTLSEP000ED7109CB8.tlv
>     Sep 30 2010 14:42:00.998: TFTP: Looking for SEP000ED7109CB8.cnf.xml
>     Sep 30 2010 14:42:01.006: TFTP: Opened
>     system:/its/XMLDefault7960.cnf.xml, fd 0, size 1023 for process 75
>     Sep 30 2010 14:42:01.458: TFTP: Finished
>     system:/its/XMLDefault7960.cnf.xml, time 00:00:00 for process 75
>
>     CCME1#show flash
>
>     System CompactFlash directory:
>     File  Length   Name/status
>      1   129476   P00307020400.bin
>      2   459      P00307020400.loads
>      3   685390   P00307020400.sb2
>      4   129880   P00307020400.sbn
>      5   1018     XMLDefault7960.cnf.xml
>      6   2216     XMLDefault.cnf.xml
>     [948828 bytes used, 267486624 available, 268435452 total]
>     262144K bytes of ATA System CompactFlash (Read/Write)
>
>     CCME1#show ephone
>
>     ephone-2 Mac:000E.D710.9CB8 TCP socket:[-1] activeLine:0 UNREGISTERED
>     mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0
>     debug:0
>     caps:0
>     IP:0.0.0.0 0 Unknown 0  keepalive 0 max_line 0
>     -------
>
>     I have already tried factory default but it didn't help.
>
>     Has anybody seen like this, or does anybody have any idea for it?
>
>     I appreciate it if I have any advice for this from you guys.
>
>     Best regards,
>
>     Achi
>
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