[cisco-voip] UCCX 7 Scripting question

[Tanner Ezell]

XML file is your best bet, similar to the holiday schedule.

On Wed, Oct 13, 2010 at 8:58 AM, Dockendorf, Dave
<Dave.Dockendorf at ecolab.com> wrote:
>
> I have a request from a Call Center Supervisor to be able to dynamically
> change the hours of their Call Center themselves.  Currently, I have that
> set with time of day logic within the Application Script.
>
> Does anyone know of another way to accomplish this?
>
> I had tested using an XML document that was used in a subscript, that would
> allow anyone to change a document and effectively set the holiday schedule
> at any time.  Has anyone tried to do something similar with the time of day,
> or found another way for this to be changed dynamically?  (and by time of
> day I meant setting the hours of business)
>
> Please let me know if you have any ideas.
>
> Thanks
>
> Dave Dockendorf
> Lead Network Engineer - Unified Communication Services
> Information Services - Global Production Operations
>
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> dave.dockendorf at ecolab.com
>
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