[cisco-voip] Globalization Localization of ANI

[Anthony Holloway]

UCCX:  You will need to account for this in one of two ways:

1) Upgrade to 8.0(2) SU1 where it's supported, then just account for it in
your script variable: calling_number.  i.e., don't use the number for
lookups until you've stripped the +.  Here is an easy one liner that strips
the plus:  calling_number = calling_number.replace('+', '')

2) Remove the + in CUCM before ever sending the call to UCCX, as it will
break certain displays and reports.  Even if you script around it like in
option 1.

Anthony

On Wed, Oct 20, 2010 at 11:58 AM, Cristobal Priego <
cristobalpriego at gmail.com> wrote:

> how will the + dial affect uccx ?
>
> 2010/10/20 Dennis Heim <Dennis.Heim at cdw.com>
>
>> + is not supported across all cisco uc applications.
>>
>>
>>
>> Dennis Heim
>> Network Voice Engineer
>> CDW  Advanced Technology Services
>> 11711 N. Meridian Street, Suite 225
>> Carmel, IN  46032
>>
>> 317.569.4255 Office/Home Office
>> 317.569.4201 Fax
>> 317.694.6070 Cell
>>
>> dennis.heim at cdw.com
>> cdw.com/content/solutions/unified-communications/<http://www.cdw.com/content/solutions/unified-communications/>
>>
>>
>>
>>
>>
>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Nate VanMaren
>> *Sent:* Wednesday, October 20, 2010 9:48 AM
>> *To:* Mike Lydick; cisco-voip at puck.nether.net
>> *Subject:* Re: [cisco-voip] Globalization Localization of ANI
>>
>>
>>
>> I would suggest instead of putting localized access codes on the numbers,
>> globalize them as in the recommendation in the 7.x + SRND.  Use + encoded
>> E.164s.
>>
>>
>>
>> -Nate
>>
>>
>>
>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Mike Lydick
>> *Sent:* Wednesday, October 20, 2010 6:15 AM
>> *To:* cisco-voip at puck.nether.net
>> *Subject:* [cisco-voip] Globalization Localization of ANI
>>
>>
>>
>> We are trying to fixup ANI in the Directories (Missed, Received). It
>> should be possible to prepend [9,91,9011] to ANI with transformation
>> patterns applied at the CM gateway based on the area code and country code
>> (if call is local it gets 9 other get 91, 0 gets 9011). This is working on a
>> softphone but not ip phones.
>>
>>
>>
>> The next step would be to localize the ANI presentation to the display
>> (strip the 9) if possible but not affect the call logs.
>>
>>
>>
>> Does someone have this or something similar working? We are a mixed
>> mgcp/h323 environment so we are looking to keep this in the CM.
>>
>>
>>
>>
>>
>> Best Regards,
>>
>> Mike Lydick
>>
>>
>>
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