[cisco-voip] CUCIMOC / Polycom RMX 2000

Ryan Ratliff rratliff at cisco.com
Tue Oct 26 12:12:17 EDT 2010


A quick check of the release notes says CAST is supported in CUCIMOC 8 so the functionality is there.

Can you call between IP phones and get video?

At the end of the day somebody in Cisco gave you that software to test, and is going to be incented to help you get it working.  

From a troubleshooting perspective enable H.245 debugs in the CCM traces and make a call from CUCIMOC, then from CUVA to the same Polycom phone.  Look at the media negotiation to see what's different.

-Ryan

On Oct 26, 2010, at 11:59 AM, Scott Voll wrote:

NOT EFT......... Piloting in a small group as to weather or not to purchase it. $XX,XXX


Scott

On Tue, Oct 26, 2010 at 8:41 AM, Ryan Ratliff <rratliff at cisco.com> wrote:

> we are piloting CUCIMOC 8.0.3

This is the important part.  If this version is intended to replace CUVA to allow video from the PC and audio from the hard phone then you need to engage whoever you got the software from for support on it.

-Ryan

On Oct 25, 2010, at 3:17 PM, Scott Voll wrote:


to add to this.... if I use the Cisco Unified Services Framework Device the video works.  it's only when I use the physical phone where I run into this issue.

TIA

Scott

On Mon, Oct 25, 2010 at 12:08 PM, Scott Voll <svoll.voip at gmail.com> wrote:
So we have upgraded to CM 7.1.5bsu2.

we are piloting CUCIMOC 8.0.3

we have our Polycom RMX2000 setup as a H323 gateway.

Before the pilot we had VT advanage working with it without a problem.

Now with CUCIMOC we get NO video (audio is fine).  In the RMX is shows a connection fault.

Anyone have this working?  Did you have to do something special to get it working?

TIA

Scott

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