[cisco-voip] CUCIMOC / Polycom RMX 2000

[Justin Steinberg]

are you running Windows 7 64 bit ?   the release notes indicate that
deskphone video is not supported in 64 bit.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucimoc/8_0/english/release/cucimocReleaseNote.html#wp92534



On Tue, Oct 26, 2010 at 12:12 PM, Ryan Ratliff <rratliff at cisco.com> wrote:

> A quick check of the release notes says CAST is supported in CUCIMOC 8 so
> the functionality is there.
>
> Can you call between IP phones and get video?
>
> At the end of the day somebody in Cisco gave you that software to test, and
> is going to be incented to help you get it working.
>
> From a troubleshooting perspective enable H.245 debugs in the CCM traces
> and make a call from CUCIMOC, then from CUVA to the same Polycom phone.
>  Look at the media negotiation to see what's different.
>
> -Ryan
>
> On Oct 26, 2010, at 11:59 AM, Scott Voll wrote:
>
> NOT EFT......... Piloting in a small group as to weather or not to purchase
> it. $XX,XXX
>
>
> Scott
>
> On Tue, Oct 26, 2010 at 8:41 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
>
>>
>> we are piloting CUCIMOC 8.0.3
>>
>>
>> This is the important part.  If this version is intended to replace CUVA
>> to allow video from the PC and audio from the hard phone then you need to
>> engage whoever you got the software from for support on it.
>>
>> -Ryan
>>
>> On Oct 25, 2010, at 3:17 PM, Scott Voll wrote:
>>
>>
>> to add to this.... if I use the Cisco Unified Services Framework Device
>> the video works.  it's only when I use the physical phone where I run into
>> this issue.
>>
>> TIA
>>
>> Scott
>>
>> On Mon, Oct 25, 2010 at 12:08 PM, Scott Voll <svoll.voip at gmail.com>wrote:
>>
>>> So we have upgraded to CM 7.1.5bsu2.
>>>
>>> we are piloting CUCIMOC 8.0.3
>>>
>>> we have our Polycom RMX2000 setup as a H323 gateway.
>>>
>>> Before the pilot we had VT advanage working with it without a problem.
>>>
>>> Now with CUCIMOC we get NO video (audio is fine).  In the RMX is shows a
>>> connection fault.
>>>
>>> Anyone have this working?  Did you have to do something special to get it
>>> working?
>>>
>>> TIA
>>>
>>> Scott
>>>
>>
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>>
>
>
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