[cisco-voip] Calling Number - Gen2 Vs Gen3 phones

[Justin Steinberg]

you are using calling transformations the exact opposite way from how they
are supposed to be used (atleast according to the SRNDs)

usually, you prefix 9 (or +1) with a service parameter or gateway parameter
(incoming calling party number prefix).   This would effectively change the
number to have the 9 prefixed in front.  Then, you could use calling party
transformations to remove the 9.   This is so that users who are used to
seeing caller id in the format xxx-xxx-xxxx continue to see that.   While
the calling party transformation changes what is displayed on teh LCD when
the call is ringing in, it does not apply the change to the directories.

As for the 40/60s, i think they are just older phones that do not operate
the same as the newer gen phones and that is why you are seeing different
functionality on them.

On Fri, Oct 29, 2010 at 10:07 AM, Mike Lydick <mike.lydick at gmail.com> wrote:

> We have setup Transformations(Calling party CSS in the device settings) to
> adjust calling number so the users will not have to edit dial 9 to return
> calls from missed and received calls. This works for 7940 and 7960 phones.
> On the 7970 phone the display gets the adjusted number but the call logs to
> not get updated number. I have tac case but they have not come back with
> anything significant.
>
> The only thing that I can see is the older phones seem to get the number
> into the logs as expected but the newer phones do not?
>
> Best Regards,
>
> Mike Lydick
>
>
>
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