[cisco-voip] DMA 7.1.5 from 4.2 -- Warning Log

Scott Voll svoll.voip at gmail.com
Tue Sep 7 13:09:05 EDT 2010


On the first one...... What if it does have the device associated?  All that
I have checked have the device associated.  (and I have pages of this same
error.

now the error does not show the SEP but the Mac is correct.

What else am I missing?

CM 4.2.3sr4b --> 7.1.5 DC directory.

Thanks

Scott

On Tue, Sep 7, 2010 at 9:50 AM, Ryan Ratliff <rratliff at cisco.com> wrote:

> The first one is device associations that got left in the directory after
> the devices were deleted from the database.  If you look at one of the users
> in the global directory does it show the particular device that the warning
> is for?  If not, try saving the user and see if that clears up the warning.
>
> For the second one it is stating that the phone template's model/protocol
> does not match the model/protocol of the actual phone.  It's relatively
> straight forward and should just be a matter of looking at the two items to
> confirm.
>
> -Ryan
>
> On Sep 7, 2010, at 12:27 PM, Scott Voll wrote:
>
> We are working on our upgrade to 7.1 from 4.2.
>
> We have no errors but we have a LOT of Warnings.  Would feel a lot better
> if we could clean it up a bit.  does  anyone know how to clean these up?  My
> Google foo didn't bring anything up.
>
> ********************************
>
> Warning: Device or DeviceProfile=001c58a316c2 for user=XXXXX not found in
> the database.
> Condition: The Device found in the directory does not exist in the database
>
> Solution: Please verify that the user is associated to a valid device or a
> device profile. Please add the mentioned device or device profile through
> CCM Admin pages or manually delete this value from the users CCN profile
>
> *************************************
>
> we currently use DC directory.  When I check the device associations they
> seem to be associated.
>
> I also have a few
>
> ********************************
>
> Warning message (Business Rule Violation): The Phone Template model and
> protocol do not match the device model and protocol
>
> *******************************
>
> Not real sure where to look on that one?  BAT?
>
>
> Thanks
>
> Scott
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>
>
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