[cisco-voip] DMA 7.1.5 from 4.2 -- Warning Log

[Ryan Ratliff]

If it does have the device associated, then confirm the device doesn't exist and if not, delete it (ie unassociate).

If this is too cumbersome then do a vmware install and import your DMA to see if the warnings cause the users to not be imported or if it just skips those devices.

-Ryan

On Sep 7, 2010, at 1:09 PM, Scott Voll wrote:

On the first one...... What if it does have the device associated?  All that I have checked have the device associated.  (and I have pages of this same error.

now the error does not show the SEP but the Mac is correct.

What else am I missing?

CM 4.2.3sr4b --> 7.1.5 DC directory.

Thanks

Scott

On Tue, Sep 7, 2010 at 9:50 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
The first one is device associations that got left in the directory after the devices were deleted from the database.  If you look at one of the users in the global directory does it show the particular device that the warning is for?  If not, try saving the user and see if that clears up the warning.

For the second one it is stating that the phone template's model/protocol does not match the model/protocol of the actual phone.  It's relatively straight forward and should just be a matter of looking at the two items to confirm.

-Ryan

On Sep 7, 2010, at 12:27 PM, Scott Voll wrote:

We are working on our upgrade to 7.1 from 4.2.

We have no errors but we have a LOT of Warnings.  Would feel a lot better if we could clean it up a bit.  does  anyone know how to clean these up?  My Google foo didn't bring anything up.

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Warning: Device or DeviceProfile=001c58a316c2 for user=XXXXX not found in the database.
Condition: The Device found in the directory does not exist in the database

Solution: Please verify that the user is associated to a valid device or a device profile. Please add the mentioned device or device profile through CCM Admin pages or manually delete this value from the users CCN profile

*************************************

we currently use DC directory.  When I check the device associations they seem to be associated.

I also have a few 

********************************

Warning message (Business Rule Violation): The Phone Template model and protocol do not match the device model and protocol

*******************************

Not real sure where to look on that one?  BAT?


Thanks

Scott
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