[cisco-voip] Unity Opening Greeting CallHandler

[Jason Aarons (US)]

Thank you for calling Acme Company, if you know you parties 5 digit you may enter it at any time or press 9 for a corporate dial by name directory.

Unity Unified 8.0(3) with Exchange, CallManager 8.0(3a)

I have all the phones programmed with a 10-digit DN (eg 904491XXXX, so I'm thinking when they enter a 5-digit number in Unity I setup the Voicemail Ports CSS to hit a Translation Pattern 1XXXX to 904491XXXX to ring the phone. If I recall right the Opening Greeting Callhandler does a transfer, this the Voicemail Ports CSS should do the Translation Pattern.


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