[cisco-voip] Publisher Recovery and Co-resident IPCCX

[Ryan Ratliff]

I'd strongly recommend you investigate why the array on the subscriber is degraded.  I would be very surprised if you didn't have a bad hard drive, in which case the array will automatically recover when you replace the disk.

For the pub you should look at the restore documentation for your version of IPCCX. For CCM those steps are right on.

For the sub again, don't touch the bios or array config until you determine why it is damaged, especially if the server is up and working currently.

-Ryan

On Sep 30, 2010, at 4:49 AM, Syed Khalid Ali wrote:

Ryan, 

I have also just found out that the RAID on the subscriber is also damaged/degraded. 
Now I will follow the plan:

1- Re-install the publisher
2- Re-install related plugins/application on publisher
3- Re-store the database

For the Subcriber:
1- Try to rebuild the RAID through BIOS setup
2- Re-install the subscriber (if necessary)

The server model is:  7825-I2

What are your comments!
regards,
Khalid

On Tue, Sep 28, 2010 at 6:16 PM, Ryan Ratliff <rratliff at cisco.com> wrote:
If you backed up IPCCX with BARS then you can expect any restore of that app's data to fail if it is not reinstalled first.

-Ryan

On Sep 28, 2010, at 5:25 AM, Syed Khalid Ali wrote:

group:

I have a 4.2 Publisher and IPCC Express 4.0 co-resident. The hard drive is tottaly crashed. The BARS restore guide suggest that all the plugins and related stuff to be installed prior to database restore. Does this include the IPCC Express also?

Need suggestion!

-- 
Thanks,
Syed Khalid Ali

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-- 
Thanks,
Syed Khalid Ali


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