[cisco-voip] strange auto attendant issue

[sam singapore]

Hi,

I have a bit of a strange issue:

When I dial the auto-attendant number form phones internally,

welcome to automated attendant
to enter phone of person trying to reach press 1
1
enter the phone number and then press the # key
XXX#
calling XXX ...
rings the extension, and call works fine.


But when I dial the DID Number (which again gets to this auto attendant)

welcome to automated attendant
to enter phone of person trying to reach press 1
1
enter the phone number and then press the # key
XXX#
calling XXX ...
the XXX does not get any ring, and the line just gets disconnected.

So this is 1/2 working, 1/2 not working .. Where do I start looking to solve
it ? What could be the issue.


Thanks.
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