[cisco-voip] strange auto attendant issue

[sam singapore]

Thank you Eric.

Cisco Documents point to Route Plan > Calling Search Express, I do not see
that in my Cisco Unity Express Administration.. Is there another software
where I enable that or can it be done from the command line also  ?

Thanks.m
Sa

On Thu, Apr 7, 2011 at 12:33 AM, Erich Novak <Erich.Novak at nts.eu> wrote:

>  3 words :
>
>
>
> calling search space :)
>
>
>
> brgds
>
> Erich
>
>
>
> *Von:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *Im Auftrag von *sam singapore
> *Gesendet:* Mittwoch, 06. April 2011 18:17
> *An:* cisco-voip at puck.nether.net
> *Betreff:* [cisco-voip] strange auto attendant issue
>
>
>
> Hi,
>
> I have a bit of a strange issue:
>
> When I dial the auto-attendant number form phones internally,
>
> welcome to automated attendant
> to enter phone of person trying to reach press 1
> 1
> enter the phone number and then press the # key
> XXX#
> calling XXX ...
> rings the extension, and call works fine.
>
>
> But when I dial the DID Number (which again gets to this auto attendant)
>
> welcome to automated attendant
> to enter phone of person trying to reach press 1
> 1
> enter the phone number and then press the # key
> XXX#
> calling XXX ...
> the XXX does not get any ring, and the line just gets disconnected.
>
> So this is 1/2 working, 1/2 not working .. Where do I start looking to
> solve it ? What could be the issue.
>
>
> Thanks.
>
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