[cisco-voip] Unity subscriber extension not updating across servers

[Pat Hayes]

Unity syncs that info from AD every couple of minutes, so if the
servers aren't updating, you might have an AD problem. Check the
application event logs on both Unity servers for errors or warnings
from CiscoUnity_DSAD and CiscoUnity_DSGC.

To answer your question, you can force a complete directory resync
from DC/GC Reconnect tool in Tools Depot with the "Force Connect"
option. Monitor the event log for informational messages that show the
start and stop of the sync you kick off.

On Mon, Apr 11, 2011 at 6:07 PM, Fred Hunt <fhunt at cogdell.com> wrote:
> We have two Unity servers running 7.0.2 and they are digitally
> networked.  Over a month ago, I changed the extensions of two users on
> one of the servers.  The other server is not reflecting the change and
> this can be confirmed through the directory handler.  Is there a way to
> force a synchronization?  I haven't been able to find anything helpful
> when searching Cisco documentation, Cisco forums and Google.
>
> Thanks
>
> Fred Hunt
>
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